We recover healthcare revenue with agentic AI by deploying it inside your own operation, or handing collections to our team entirely.
Every account flows through an automated, AI-guided journey. The right message reaches the right person, on the right channel, at the right moment, with self-service resolution built in at every step.
Receivables ingested and unified from your systems, with no manual handovers.
Predictive scoring ranks every account by likelihood and value to recover.
AI picks the channel and moment most likely to get a response.
Omnichannel journeys run themselves: SMS, email, voice and letters in sequence.
An AI assistant answers questions and lets patients pay, any time.
Payment captured, reconciled and reported, with a full audit trail.
One focused service, delivered end to end. Intelligent, digital-first recovery of healthcare receivables, from first reminder to final resolution.
Digital-first accounts-receivable management that increases revenue, lowers cost, and speeds up cash flow, end to end, from first reminder to final resolution.
Recover more of what's owed, with fewer accounts slipping through the cracks.
Automation handles the repetitive work, lowering your cost to collect.
Faster, smarter resolution means money reaches you sooner.
Recovery that follows the debt across 100+ countries worldwide.
Our agentic AI runs the entire collection journey autonomously. License it to run inside your own operation, in any market, or have our team run it for you, end to end. Same engine, either way.
Put our agentic collection AI to work inside your own operation. It prioritises accounts, picks the right channel and timing, runs omnichannel outreach and handles patient conversations, autonomously, under your brand. It plugs into your existing systems and scales across markets.
Hand recovery to us. Our specialists run the entire process on the same AI-driven platform, with 20+ years of healthcare collections expertise, amplified by the technology, with reach across 100+ countries.
Collections is a regulated business, and healthcare data raises the bar. Because our outreach is digital and rule-driven, the same approved standards apply to every account, consistently, and without the human error that traditional call-centre collection carries.
Personal and medical data is handled under Singapore's Personal Data Protection Act, governed by consent, purpose limitation, retention controls and a designated Data Protection Officer.
Data is encrypted in transit and at rest, with role-based access and monitored infrastructure, built to align with ISO 27001 information-security principles.
Contact frequency and conduct stay within regulated limits, in keeping with the Protection from Harassment Act. Recovery is firm and professional, never harassing.
Every message and payment is automated, timestamped and recorded, searchable by account, so you always have a full, defensible audit trail.
Code-driven compliance. Rules are configured once, reviewed, then applied automatically to every case, so scaling outreach never means scaling risk. Regulations evolve, and controls are updated centrally to keep pace.
Lousintan is Singapore's trusted partner in healthcare financial solutions. We combine deep sector experience with a modern, digital-first platform that gives providers the financial stability to keep their focus where it belongs: on patients.
Let us help you optimise cash flow, reduce risk, and improve financial efficiency, so you can focus on delivering quality care. Tell us what you need and we'll get back to you shortly.